Privacy Policy

PRIVACY POLICY

1. INFORMATION WE COLLECT

When you visit Pettie, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

  • Contact Information: We collect your name, shipping address, and email specifically for order fulfillment and Klaviyo marketing purposes.

  • Payment Information: All transactions are processed securely through Shopify Payments. For your security, we do not store your credit card details on our servers.

2. HOW WE USE YOUR INFORMATION

We use the information collected to:

  • Fulfill and ship your orders for Pettie products.

  • Communicate with you regarding order status and provide tracking updates.

  • Send personalized marketing communications via Klaviyo (only if you have explicitly opted in).

  • Screen orders for potential risk or fraud to ensure a safe shopping experience.

3. SHARING YOUR INFORMATION

We share your Personal Information with trusted service providers to help us operate our store:

  • Shopify: To power our online storefront and checkout process.

  • Klaviyo: To manage our email marketing and send newsletters to our subscribers.

  • We may also share information to comply with applicable laws and regulations.

4. YOUR RIGHTS

If you are a resident of certain states (e.g., California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. CONTACT US

For more information about our privacy practices, please contact us via our store's contact page.